SHIPPING & RETURNS
SHIPPING POLICY
FREE Shipping Disqualification Terms & Conditions:
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Product weighing more than 80lb are subject to handling fee and/or charged Shipping due to special handling and shipping fees and are not qualified for FREE Shipping.
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All Parts, Accessories and Used items are excluded from FREE Shipping Offer and shipping costs will be calculated at checkout.
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Canadian Territories Yukon, Northwest Territory and Nunavut Territories are excluded from the FREE Shipping offer.
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Destinations in USA & International deliveries are not included in free shipping and charges will apply.
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FREE shipping is only available for products shipping out from our warehouse to customer destinations. Return shipping are not Free. Visit Return & Exchange and Delivery and Shipping Policy for details.
RETURN & EXCHANGE POLICY
Items fulfilled by Ride-iT but sold by another seller can't be replaced.
You can exchange an item through Your Orders if your return item wasn't purchased with a promotion (except for free shipping promotions), the return item isn't subject to a restocking fee, the return item was purchased with a credit or debit card, and the exchange item meets the other eligibility criteria listed below.
Note: We cannot process exchanges for gift returns and exchange items cannot be sent as gifts.
Exchanges for a Different Size or Color
The exchange item must meet the following criteria:
It's exactly the size or color as the purchased item.
It was shipped and sold by Ride-iT.
Exchanges for an Item in Your Cart.
The exchange item must meet the following criteria:
It's added in a quantity of one to the cart.
It's shipped and sold by Ride-iT.
It's not an Add-on Item.
It's identical to the item purchased.